In this blog, the operational procedure followed by the operators is reviewed and the veracity of the data will be audited.
Required documentation:
o Delivery sheet not found
For all those cases where you do not have a signed delivery form (either because it expired or because they could not be downloaded), make a text document (Word or similar) explaining the situation and attach the documents that support your situation (eg the three requests, etc.). This way we will take it into account when reviewing the audit.
o Remember that they must be entered in a zip
Please note that only one .zip file can be uploaded which must include all required documentation. If you need to correct information already uploaded, you will need to upload a new file with the same name as the original.
o I can't find the EACAT request
You can always find it in your check-out, if you can't find it, let us know.
o What is a Registration Entity (RE)?
It is an organization or department that collaborates with the AOC Consortium in the provision of certification services to Catalan public administrations and citizens. The ERs become part of the hierarchy of certification entities of the public entities of Catalonia and are governed by the regulation of certification services as well as all operational, security and archive procedures. Depending on the certificates they issue, the ERs can be T-CAT or idCAT, depending on whether they issue them for public administrations or citizens, respectively.
o What is the Registration Entity tab T-CAT?
It is the document that contains the data of this Entity; the address and details of all the operators who provide the service.
This Sheet must be sent updated, at least every 24 months to AOC.
Registration documentation for the ER service T-CAT
Review and knowledge training
o Where can I find the operator course certificate?
All operators who complete the course receive a certificate. If they have done it virtually, through the virtual classroom you can download it. However, if you do not get all of them, for those of you who do not have certificates, you can create and attach a text document (word or similar) describing the reason why you could not get it and we will take it into account.
View ER Audit Quiz T-CAT
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For any query you can contact the audit support email.